Security Tips

Cyber Security Awareness


1. Use hard-to-guess passwords or passphrases. A password should have combination of uppercase and lowercase letters, numbers, and special characters.
2. Use MFA and different passwords for different accounts. If one password gets hacked, your other accounts are not compromised.
3. Always destroy information properly when it is no longer needed. Place shredded paper in designated confidential destruction bins throughout the office.
4. Be aware of your surroundings when printing, copying, or discussing sensitive information. Pick up information from printers, copiers in a timely manner.
5. Always lock your computer and mobile phone when not in use. This protects data from unauthorized access and use.
6. Remember that wireless is inherently insecure. Avoid using public Wi-Fi hotspots.
7. Always report all suspicious activity and cyber incidents to concern authority.
8. Make sure your operating system, application and software patches including anti-virus software are up to date; and auto updates are turned on in your computer.
9. Backup your important files at regular intervals to avoid unexpected loss.
10. Look for HTTPS sign in the browser address bar. The “s” in “https” stands for secure, meaning that the website is employing SSL encryption. Check for an “https:” with a green padlock icon in your browser address bar to verify that a site is secure.
11. While browsing, some pop-ups may appear with option of close button. These may be fake and may actually try to install spyware when you click on it. Beware of such pop-ups and avoid clicking on it.


1. Do not leave sensitive information lying around the office.
2. Do not leave printouts or portable media containing private information on your desk. Lock them in a drawer to reduce the risk of unauthorized disclosure.
3. Do not share or post any private or sensitive information such as A/c numbers, Card numbers, Password, OTP, PIN, CVV, remote desk code etc.
4. Do not open mail or attachments or links from an untrusted source. If you receive a suspicious email, the best thing to do is to delete the message.
5. Do not click on links from an unknown or untrusted source. Cyber attackers often use them to trick you into visiting malicious sites and downloading malware that can be used to steal data and damage networks.
6. Do not be tricked into giving away confidential information. It’s easy for an unauthorized person to call and pretend to be an employee or business partner.
7. Do not respond to phone calls or emails requesting confidential data.
8. Do not install unauthorized software’s on your computer. Malicious applications often posture as legitimate software.
9. Do not plug portable / USB devices in to your computer. Malware can spread through infected USB drives, external hard drives, and even smart phones.
10. Do not install applications when encountered with fraudsters / strangers.
11. Do not save account information, such as passwords or credit card information in web browsers, especially on those PCs which are shared with other users.
The "Save password" option prompted by the browser should not be selected if a window appears after entering information on the login screen, asking you to do so.

Secure ATM Banking

1] Memorize your PIN. Do not write it down anywhere, and certainly never on the card itself.

2] Do not share your PIN or card with anyone including Bank employees, not even your friends or family. Change your PIN regularly.

3] Stand close to the ATM machine and use your body and hand to shield the keypad as you enter the PIN. Beware of strangers around the ATM who try to engage you in any conversation.

4] Do not take help from strangers for using the ATM card or handling your cash

5] Do not conduct any transaction if you find any unusual device connected to your ATM machine.

6] Press the Cancel key and wait for the welcome screen before moving away from the ATM. Remember to take your card and transaction slip with you.

7] If you get a transaction slip, shred it immediately after use if not needed.

8] If your ATM card is lost or stolen, report it to your bank immediately.

9] Register your mobile number with the Bank to get alerts for your transactions.

10] If your card gets stuck in the ATM, or if cash is not dispensed after you keying in a transaction, call your bank immediately.

11] If you have any complaint about your ATM/Debit/Credit card transaction at an ATM, you must take it up with the bank.

Password / PIN Security Tips


1) Minimum password length should be approx. eight characters, combination of mix upper and lowercase letters with special characters like $, @, *, etc. Longer passwords are generally more secure.

2) Be creative and think of a password that is really different as well as difficult to guess.

3) Place punctuation or numbers randomly.

4) Change your PIN / Password at regular intervals.

5) If you suspect that someone knows your PIN/Password, change it immediately.

6) Whenever you receive your Password / PIN, change it immediately.


1) Do not use personal information like your or close ones name, date of birth, any Card/ID number etc.

2) Do not use sequences of letters or numbers. E.g.: abcd1234. asdfg123, 1234 etc.

3) Do not use same password for several different accounts.

4) Do not use digits of your mobile number.

5) Do not use first or last 4 digits of your card number.

6) Do not record / write down your password or PIN anywhere especially not on your card. Memorize your PIN.

7) Do not send your Password or PIN to anyone via email or text message or any other source.

8) Do not say your Password or PIN aloud in public where other people can hear you.

9) Do not have your browser remember your Password / PIN.