Security Tips

Secure ATM Banking

1] Memorize your PIN. Do not write it down anywhere, and certainly never on the card itself.

2] Do not share your PIN or card with anyone including Bank employees, not even your friends or family. Change your PIN regularly.

3] Stand close to the ATM machine and use your body and hand to shield the keypad as you enter the PIN. Beware of strangers around the ATM who try to engage you in any conversation.

4] Do not take help from strangers for using the ATM card or handling your cash

5] Do not conduct any transaction if you find any unusual device connected to your ATM machine.

6] Press the 'Cancel' key and wait for the welcome screen before moving away from the ATM. Remember to take your card and transaction slip with you.

7] If you get a transaction slip, shred it immediately after use if not needed.

8] If your ATM card is lost or stolen, report it to your bank immediately.

9] When you deposit a cheque or card into your ATM, check the credit entry in your account after a couple of days. If there is any discrepancy, report it to your bank.

10] Register your mobile number with the Bank to get alerts for your transactions.

11] If your card gets stuck in the ATM, or if cash is not dispensed after you keying in a transaction, call your bank immediately.

12] If you have any complaint about your ATM/Debit/Credit card transaction at an ATM, you must take it up with the bank.

Password Security Tips

Creating a Secure Password / Card PIN

Whenever you receive your Password / Card PIN, change it immediately.

Never use the following for your Passwrod / PIN:

a) Don't use Your kids or closed ones date of birth.
b) Don't use self name or closed ones name for password. b) Don't use easy to guess numbers e.g. 1234 or 3333.
c) Don't use Digits of your mobile number.
d) Don't use your date of birth or anniversary date.
e) Don't use first or last 4 digits of your card number.

Creating a Secure Password:

1) Minimum password length should be approx. Eight characters, it is typical but may not be appropriate. Longer passwords are generally more secure but max limit is depends on software.

2) Be creative and think of a password that is really different as well as difficult to guess.

3) Mix upper and lowercase letters, and special characters like $, @, *, etc.

4) Place punctuation or numbers randomly.


1) Donít use personal information like your name, date of birth, any Card/ID number, etc.

2) Donít use sequences of letters or numbers. E.g.: abcd1234. asdfg123 etc.

3) Don't use same password for several different accounts.

Protecting your password:

1) Change your PIN / Password at regular intervals.

1) Memorize your PIN. Donít record / write down your password or PIN anywhere especially not on your card.

3) If you suspect that someone knows your PIN/Password, change it immediately.

4) Donít send your Password or PIN to anyone via email or text message or any other source.

5) Donít say your Password or PIN aloud in public where other people can hear you.

6) Donít have your browser remember your Password / PIN.